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Putting People First ®


One of our most popular training courses. This acclaimed course is designed specifically for executives, front-line managers, sales and customer service staffs. This course brings benefits to everyone regardless of their roles. It helps increase the productivity of all internal and external staffs by improving the skills essential to relationship building, motivation, front-line management and selling. Through thinking positively and acting differently, students will return to their daily life motivated with higher efficiency and better attitudes.

With the help of the numerous examples of successful leaders, you will acquire the practical experience in engaging and in motivating others in your personal life as well as in your job.


At the end of the program, students will be able to:


Value the importance of a good human relationship

Lead a team from examples of successful leaders

Improve one’s mental and physical health

Motivate oneself and think positively

Increase the chances for success

Improve relationships with family, friends, colleagues and ultimately with clients

Understand the existence of competitions and how to cope with them

Provide good customer service for both internal and external customers

Establish and maintain rapport with internal and external customers

Motivate others to form a team

Create a friendly environment where everyone is happy and productive

Course Highlights


Importance of Putting People First

Maintenance of Our Mental and Physical Health

Common characteristics of a few great leaders

Positive Thinking

The One Minute Rule

Concept of Equilibrium and Competition

What makes a customer satisfied

Establishing and maintaining rapport

Be a leader


Cost (HST not included)


$119 per person


Minimum enrollment is 5 people

Group of 20 or more: 20% discount




Please email for details.



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